Shipping policy

SHIPPING & DELIVERY POLICY

Because Happy Vietnam Tours offers travel experiences and digital products, traditional physical shipping does not apply to most orders.

1. Digital Products (eSIMs & E-Visas)

  • Travel eSIMs: Delivered instantly via email as a digital QR code after successful payment.

  • E-Visa Approval Letters: Delivered via email in PDF format within the agreed processing time frame.

2. Tour Vouchers & Booking Confirmations

  • Booking confirmation vouchers and detailed itineraries are delivered via email within 24 hours of booking completion.

If you do not receive your digital code or confirmation within the specified time, please contact us immediately at info@happyvietnamtours.com.